Culturally-Competent Body Language

Communication is mostly non-verbal and often we make first impressions of someone based on other cues – what they’re wearing, their posture, their gaze, the strength of their handshake, the strength of their perfume and/or the tone of their voice. Different cultures have different approaches and norms regarding what these cues mean, and this tool will help employers recognize cues that are culturally specific and can lead to misinterpretation.

Body Language Awareness

Mastering the Job Interview Process

The quality of responses a new Canadian provides during an interview is greatly influenced by the norms and values of their country of origin, which includes their comfort levels and how they approach authority. These tools will help you be aware of the ‘Canadian lens’ as an interviewer, as well as evaluate potential candidates using a blend of methods and techniques, and will help ensure that your company is getting a clear picture of what they have to offer.

Mastering the Interview Process

Culturally-Competent Communication

When interviewing new Canadians it is important to use plain language as well as recognize that responses may not “fit” Canadian cultural expectations. The verbal cues are just as much about how we ask questions as they are about how we interpret responses, and Canadian employers are conditioned to view these interactions through a Canadian lens.

Communication for Interviews

Library of Skill-Based Interview Questions

Job interviews are more than just confirming that the candidate has the skills stated on the job description. Soft skills are just as, if not more important in choosing the right candidate, especially in a small business. Employers will want to gauge a candidate’s approach to decision-making, their integrity, their resiliency, and a whole host of other interpersonal skills.

Skill-Based Interview Questions